PLEASE NOTE THAT DELIVERY TIMES ARE ESTIMATED AND DURING TIMES OF EXCEPTIONAL CIRCUMSTANCE DELIVERY MAY TAKE LONGER (EG CHRISTMAST AND CORONA VIRUS)
DOG FOOD DELIVERIES 24-48 WORKING DAY HOURS
All treats and chews are delivered by Royal Mail, please allow 2-5 working days.
Bedding is sent via DPD but please allow 3-5 working days. We also require you to provide a mobile number and an email address.
Accessories 3-5 working Days
Bespoke Design Products and Clothing 5-10 Working Days. Tracked with Royal Mail.
ORDER BEFORE 2PM
WHERE?
We deliver to Mainland UK & Ireland
WHO & HOW LONG?
All Dog Food, Cat Food is sent via DPD 24/48 hour delivery. If ordered before 2.00pm it is most likely to arrive next working day but occasionally is within 48 hours. This service is fully tracked and you will receive a 1 hour time slot. Please ensure you correctly enter your mobile telephone number and e-mail address at checkout, these are used to inform you of your delivery details.
If you would like to add, edit or delete delivery preferences for DPD deliveries you can do this via this link
https://www.dpd.co.uk/apps/delivery_preferences/dpd-your-delivery-preferences.jsp
All treats and chews are delivered by Royal Mail, please allow 2-5 working days.
Bedding is sent via DPD but please allow 3-5 working days. We also require you to provide a mobile number and an email address.
Accessories 3-5 working Days
Bespoke Design Products and Clothing 5-10 Working Days. Tracked with Royal Mail.
If necessary please supply us with your ‘safe-place’ during checkout.
Additional delivery Charges
(This a surcharge levied by the couriers and beyond our control)
Zone C: The following areas have a delivery surcharge of £12.99
AB 30 to 38 – Aberdeen/Highlands
AB 44 to 56 – Aberdeen/Highlands
BT – Northern Ireland
FK17 to 21 – Northern Highlands
G83 – Glasgow
GY – Guernsey
Hs – Northern Highlands/Oban
IM – Isle of Man
IV – Northern Highlands
JE – jersey
KA 27 to 28 – Arran/Oban
KW – Highlands/Orkney/Shetlands
PA 20 to 99 – Northern Highlands/Oban
TR21 to 25 – Isles of Scilly
ZE – Orkney/Shetland
Southern Ireland has a delivery surcharge of £12.99